Look to velcro your sales process
My car dealer is adept at following up my service visit, but they do it in a smart way rather than just the usual “how are you?” or “Just following up”. They do a comprehensive visual check on the car and any future works needed are logged on their computer and someone from marketing phones or emails me to see if I want the work done. This call could be 4 months later when they have estimated my brake pads need replacing, or 3 months later when my cambelt is…
