Are you PAMing not SPAMing?

Sounds rather painful doesn’t it? And believe me for the person you’re coaching, it really is agonizing. Let me explain. I teach a coaching feedback tool based around SPAM – it involves: S – self-discovery. Allow the person you’re coaching to figure out for themselves what they did well and could do differently next time. Be patient with this part, it’s easy and quick to skip it. P – positive feedback A – alternative way to improve the performance, just one piece, but top priority. M – meaningful overall impact…

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