The salt n pepper of coaching
My wife Claire was a professional chef before we had children and is still a smashing chef in the home kitchen, just look at my waistline. When she puts a dish together, she adds all sorts of condiments, spices and herbs to enhance the flavour. But at the end of the day, I think they two main additions to any recipe are salt n pepper, the core basics of any dish. Likewise, when you're coaching customers to buy or staff members to explore more fruitful ways of working, there is…
