Unexpected item in bagging area
I started on them 2 years’ ago and I have to say they were a nightmare to use. Computer voice telling you off all the time, couldn’t find the bar code, authorisation needed, unexpected item in bagging area. Argghh. But… Tesco’s knew this and placed helpful, smiley people around them to answer any query and these people were specially trained to be unflappable against the frustrations of shoppers. They were happy to show you how to use the machines, would encourage you and answer your questions. Always available and on…
