Information given once only
It's far too common isn't it? You give your name to the person on the phone with a brief description of what you want and the next person on the call asks for your name. Infuriating. Many years ago during college rugby, I played the part of a lumbering prop forward. My job was to push hard at the crowd of players, stand still and not get knocked over. If I went through an entire game without touching the ball, that wouldn't be unusual. Watching modern rugby the modern prop…