Something new
Something for the weekend One of my favourite programmes on TV is the Gadget Show. An hour of the newest, shiniest, must have gadgets. I love it. And that’s the point about cross selling. Sometimes, as customers, we don’t know what the newest, shiniest, must have product is. So salespeople or customer service people mustn’t be afraid of just telling them what the latest product is. Naturally it must be relevant to the customer first and you need to put it across as a brand new offering, something new, and…