4 sales tips to handle the modern frantic customer
Whenever I get home at around 5 in the evening, I walk into a frenzied fest of family fun. Claire cooking tea, answering the phone, simultaneously assisting with the children's homework, stroking the dogs, and emptying the dishwasher. So I soon head to my office to escape the carnage. Claire is totally frazzled at this time and has no time to handle me as well. This evening routine reminds me of the modern customer, who happens to be frazzled all the time not just at 5pm. Teams shrinking in size,…
