Handling objections on the phone

Two ways to handle objections

Handling objections can give salespeople problems.  They feel they should have the answer for every objection the client throws at them.  Let me share with you an analogy of two boxers.

The first boxer, Joe Frazier was a big hulk of a man who went in fighting with all arms blazing and, through brute force, overcame his opponents.  He wasn’t an elegant fighter and made hard work of his bouts.  He could take punches but was usually strong enough to take them.  Eventually he took a punch he couldn’t stop….

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