Keyword Snap – Review Exercise for Online Meetings

Online you may find yourself lecturing more than is usual. I’m not going to sermon you on the perils of that but welcome to the real world. Everyone’s mic is muted, and people’s videos are blank; you sometimes find yourself lecturing. So long as the presentation is insightful, engaging, and exciting, plus short, you can get away with it. But you’ll want to get the audience to review and chew over what you said, otherwise, it’ll go from one ear to the next, and people will switch off. Announce that…

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Strictly Come Dancing and the Art of Feedback

If you were to Google "feedback techniques", you'll get dozens of responses. All carefully curated feedback models. Allowing you to give helpful feedback in the workplace as a coach or manager. My focus is on coaches; they give feedback regularly – it's in their job description. Many managers also act as coaches, so let's concentrate on coaches. Watching TV on Saturday night last, I came across the best feedback model I've ever seen. The Strictly Feedback Method. Strictly Come Dancing, to be precise. A shimmering, colourful spectacle of entertainment to…

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British Lions and KPIs

And how these affect you in your business. I watched the Lions play the other day and was intrigued as to the coaches high up in the stands. They all had their noses in laptops throughout the game. Why? Well, they were monitoring statistics and metrics or KPIs as we call them. Key Performance Indicators. KPIs show the coaching team how each player is doing. Players have a box of tricks sewn into the shirts, which constantly feed back live information to these laptops. Energy levels, heart rates and so…

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