Isn’t that exactly what we want to do when talking with customers or when presenting to a group?
- Clearly describe what they need to hear only; not what you think they need to know about your topic. There’s a big difference.
- Then gives lots of examples. They accelerate understanding, relate to people’s worlds and make the unfamiliar…familiar.
- Finally, make sure you provide lots of visual, even if it is a flipchart drawing.
Why is it sometimes, you just get things, you understand something? These three steps will let you have the same power.