I Almost Fell Into the Trap

The deception that busy business people, like you and I, can easily fall into when we’re up against it. Let me explain. I was asked by a client to deliver a five-day sales and customer service programme in Abu Dhabi and at the last moment was given the objectives and direction for the workshop. My first reaction realising I only had one day to prepare was… “Has anyone got a PowerPoint deck covering the whole five days?” Thankfully I caught myself falling into the trap of borrowing someone else’s PowerPoint…

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