Keep your Customer Posted

When we're bang in the middle of our sales meetings, in the midst of our coaching sessions or performing in front of an audience, we sometimes forget one of the golden rules. My 8 year old daughter was loading two new computer games on her laptop, which she'd borrowed from her brother. Zoo Tycoon and Frankie Secret Agent. She was so excited. Frankie Secret Agent seemed to load OK and Bethan was thrilled to get the game started so she clicked on the start button. However, the screen went blank…

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The Toad in the Hole Selling Reminder

I tried to make it easier for myself on that wet Sunday last November.  Cooking a Sunday Roast that is.  After all, it was hectic - rugby coaching in the morning, filthy kit to go into the machine, children to bath and shower, dog to walk, beds to make...and I had to cook dinner as well. You see, Claire was away at her Mums that weekend, and I had to do what she normally does seamlessly and I was struggling. The Toad in the Hole came out the oven; the…

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