Handling Underperformance

As a sales manager you’re crystal clear as to your role. To drive results and revenue via your salespeople. You do this with three interventions: One to ones Field coaching Sales meetings You ensure that your salespeople buy into their targets and take responsibility for them. When they’re responsible they become accountable. The best place to check on results and discuss actions is at the one to one meeting. These can be held face to face (preferably), on the phone or via skype. They must happen regularly for the impact…

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It’s Quicker to Ask

Our new kitchen is fab, has everything you might need but the new dishwasher is so quiet you can’t hear when it’s on and that’s a problem. It’s a problem because I’ve opened it a few times right in the middle of a cycle and got soaked as punishment. So I ask Claire, because she knows and it’s quicker to ask. But that’s another problem, first she’s getting annoyed with me constantly asking and second, I’m not discovering the answer myself. And in the workplace, this causes countless problems for…

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