The Verbal Handshake
Verbal handshake from Paul Archer on Vimeo. Join Paul for 2 minutes as he explains the verbal handshake, an essential technique to empathise and build rapport with customers on the phone.
Verbal handshake from Paul Archer on Vimeo. Join Paul for 2 minutes as he explains the verbal handshake, an essential technique to empathise and build rapport with customers on the phone.
A quick video and audio clip with Paul on how to enhance your voice or vocal range when selling on the phone so you don’t put your customer to sleep
