Feedback is like engine oil
My car is serviced a couple of times’ a year and I’m amazed at the price and complexity of the engine oil it receives. Fully synthetic, non-synthetic, generic...all sorts of names. But the point is that my car guzzles the right kind of oil, it has the right qualities for the engine I drive, it has just enough quantity and it’s also timely, changed at a certain mileage interval determined by very bright engineers. It has quality, quantity and timeliness. I like to think the same is for feedback to…
