The Perfect Tool for the Job
Paul tells the tale of a special staff member at Heathrow airport who turned out to be the perfect tool for the job. Do you perfectly fit your people?
Paul tells the tale of a special staff member at Heathrow airport who turned out to be the perfect tool for the job. Do you perfectly fit your people?
Early January and the snow had fallen. Naturally the UK was in chaos and the TV news reader was pleading for us all to take it easy and be careful on the roads. I said to my 15 year old son, Euan, to tell the bus driver to be careful on the roads, with a joking smile. “Not likely Dad, he’d throw you off. No, there are rules to obey when using the bus. You have to have the right change otherwise you’ll annoy the driver, and you have to…
Solving problems the Condor way from Paul Archer on Vimeo. In 2 minutes Paul shares a big blooper story on his behalf and how this can engender customer loyalty.
