Are you sure?

Last week I was in the City of London working with a Stock Broker client helping their salespeople get more business using the phones.  Impressive environment it was. Exciting, positive, energetic, fast-paced. And I just adored the myriad of computer screens everywhere showing stock figures and enormous amounts of data. Their job was just so cool. On my way home I dreamt of being a real life Stockbroker but as I arrived in Gloucester, reality hit me and realised the closest I'd ever get would be having more than one…

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The Tale of Two Carts

I love travelling on trains when on business.  It ticks all the boxes for me. Good with my CO2's, laptop on the table, comfy seat, countryside whizzing by, no effort from me, cost effective, quiet carriage and a fresh cup of coffee. And it's the last benefit that reminded me of selling practices last week. Gloucester to Mansfield, with a change at Derby, meant two Intercity trains both with refreshment carts that I could choose from and enjoy. But what a difference in the way they were handled. Cart Number…

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