Does Shadowing Work in Coaching?

It’s inherently simple to put into place. “I’m letting Michelle shadow you for a week as part of their training, is that OK?” “I suppose so.” Says one of your top performing salespeople, muttering under breath, how much they hate that. I wonder why; let me explain. They don’t think they’re any good at coaching The newbie gets in the way and keeps asking questions There’s nothing in it for me They’ve no idea what they do well They cramp their style Moreover, it doesn’t work apart from leaving the…

Read More

It Made No Difference

I was caught hook line and sinker. 37 in a 30 limit. It was a mobile camera that captured the moment, and the booking arrived two weeks’ later in the post. I took the option of the speed awareness course to save the points and maybe, to learn something, after all, every day’s a school day. The trainer had a hard time in the first ten minutes, with a group of students, the vast majority who didn’t want to be there and made their feelings publicly known. A little embarrassing.…

Read More

What’s It To You?

What’s it to you? That’s the kind of response your coaching or consulting questions get when the person you’re talking to feels you’re being too interrogative. Or they may just have a “cob on”. Next time you get caught in this trap, remember to sugar coat your questions first so as to relax them and give them purpose. Here’s some new suggestions: “Just so I know” “To help me understand” “To make sure I’m clear.” “May I ask” “It would be helpful to know.” I’m sure you can add some…

Read More