We talked about everything else but…tips for running online breakout rooms

We talked about everything else but… Is a common retort following a Zoom breakout room drill. You did everything right. You set up an exercise and made it crystal clear what they needed to do and gave them plenty of time. When they returned from the activity, you began your feedback session. “Sorry Paul, we didn’t have enough time, we were busy chatting for the first few minutes.” And you can’t blame them. Don’t fight the problem, work with it and here are some tips for doing so: When setting…

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Debunking a Coaching Myth

We all love a sacred cow, especially those involved in training and coaching, and I'm one of those. When coaching, the coachee or client has all the answers. So ask questions around some structure like GROW, and the client must answer. That way, they own their ideas and will create action. Makes sense until you come across the client/coachee/person who doesn't have an answer. At that point, GROW no longer works unless you provide a context or a subject to base your question around. A bridge won't work without a…

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How to Speedily Train a Salesperson

Salespeople are notoriously impatient even with training so as a sales manager, you’ll want to speedy process. Follow a structure such as MEDIC, which I use constantly with one to one coaching and training and you won’t go far wrong. Motivate Explain Demonstrate Imitate Consolidate Motivate the salesperson to encourage them to learn, explain the virtues of what your’re doing and the benefits to them in increased business or better compliance or whatever. Explain the learning. Use visual aids to help, stories, metaphors and examples. Say, for example, the salesperson…

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