Objection Handling the Tesco Way

I’ve finally convinced Claire to use Tescos online shopping as this has to replace one of the worst activities a man is ever subjected to – shopping.  And whilst laptopp’ing the order watching TV, I was given a lesson in objection handling from Tescos, really cool it was too. One of the reasons we don’t […]

3 Tips to Partner Gatekeepers

The Phonetic Alphabet I recall my children learning the phonetic alphabet at school and I remember reading stories to my daughter all about Annie Apple and Naughty Nick and his lost nails. Great fun and a useful tip when getting people’s names from the gatekeeper is to write the difficult ones down phonetically rather than […]

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