Tips to Keep in Touch

In this current climate, are you finding yourself dealing with a lengthening sales cycle? Less decisions being made, more people to involve and just longer timeframes before decisions are being made. Here are some tips to help you through this challenge.

The Right Tools for the Job

My grandfather was an engineer by trade and he would always tell me that you can do any job with the right tools. But he was an engineer – what about with sales and sales coaching? We live out in the countryside and have no access to a public sewer system. Now this is a […]

Handling Customer’s Problems

In this MP3 Paul shares a practical strategy to use to help you deal efficiently with problems and issues raised by customers. Ideal for sales support people particularly when on the phone, customer service specialists, account managers handling existing client accounts and anyone who deals with customer issues. Inside the MP3 are lots of little […]

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