Shhh don’t tell anyone but this tip is a little hypnotic.
Don’t you love a secret?
Here’s the tip. Next time you have to ask your customer for some information because the regulations or the procedure requires…use the phrase “help me”.
“Help me please Mr Brown, could you confirm your address for data protection purposes?”
“Mr Brown, could you help me please, with your email address?”
Humans are wired to provide help if it’s asked for. It’s hypnotic.
I use it whenever I need to ask for something.
“Could you help me please?” drops all barriers and ensures your customer is alert and ready for your request.
Useful tip don’t you think?