Detachment in Selling

I was at the football stadium last month having lunch in a rather pleasant restaurant.  It was brand spanking new and the food, décor, surroundings appeared to be sumptuous.  I was looking forward to lunch. Talk about aloof, the waitress might have well been an android, she was so detached to the process of serving myself and my colleagues, I thought she was talking to someone else. We all meet people like this in customer service positions and to comment further is another article altogether. Personally I think you just…

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Famine and Feast

Margaret Thatcher, the UK's leader back in the 1980's had her personal records released last month and one that hit the news was her diet plan.  Intrigued I started following the Maggie Thatcher diet and have been doing so for a week now.  For those of you who have seen it, you know that you can lose 20 pounds in two weeks. It's all about feasting on protein rather than carbs. Incredible stuff and we'll soon see how accurate the weight loss claims are. The diet reminded me of the…

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What is the Inner Game

The Inner Game is a term taken from sports psychology to mean the workings of the athlete's mind and how this affects their performance. It's widely known and accepted that all performers, whether athletes or sales people, are influenced by what goes on in their heads. The inner voice, the internal motivation, the ups and downs of life, the drive, the direction, the attitude...are all created and influenced by the ability of the salesperson to control the Inner Game.

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