Menu

Category: Business to Consumer

Giving Customers Ground Rules

April 23, 2010
| No Comments
| Categories: Business to Business, Business to Consumer, Telesales

I have to say I've just about had enough of our Sky+ box.  That's the gadget that records live TV here in the UK.  Its strength is its weakness.  You see, recording programmes is a breeze and anyone can now do it. That's the problem as my children are always recording their own shows and hitting "series link" which records every programme in the series.  Now that's OK is the series if weekly but my daughter presses series link for programmes like Hannah Montana and she has a half hour…

Read More

Premature Solutioneering

April 17, 2010
| No Comments
| Categories: Business to Business, Business to Consumer, Sales Coaching

Sometimes as coaches or salespeople we jump in too quickly with solutions. We're all guilty of this disease I call premature solutioneering. It's April, the weather has been fabulous and it's now the time of the year for the Brit's favourite weekend past-time.  No, it's not gardening, decorating or grass cutting although that's close - it's car booting. All day we've been preparing for a morning Car Boot Sale and all around the house, sheds, gardens we've been busy getting stuff together to sell. My two sons are keen to make…

Read More

Big up your Goals

April 3, 2010
| 2 Comments
| Categories: Business to Business, Business to Consumer, Inner Game, Telesales

Today I read about Dan Martin.  On the 8th May he's going to set off with his Speedos and a swimming cap and swim from Canada to France. Wow. But then he's going to get on a bike and cycle across Europe through Russia and over to Alaska. Cricky. Then he's going to run to New York. Absurd.  An extreme athlete - his website's here http://www.danmartinextreme.com/ Talk about "bigging" up your goals...Dan has gone for one of the biggest goal known to man and good for him. But this got…

Read More