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Category: Business to Consumer

10 Trends for Salespeople and Sales Managers for 2010

December 30, 2009
| 5 Comments
| Categories: Business to Business, Business to Consumer, Customer Care, Inner Game, Prospecting, Sales Coaching, Telesales

  Here are ten trends that will affect sales people and their sales managers in 2010, brought to you with my complements and in time for you to be one step ahead of your peers. Do share them please. Websites on iPhones Hands up how many readers have an iPhone or one of the hundreds of clones available out there?  2010 will see virtually every business person having access to a device with fast internet access. Their first port of call will be your website, blog, social page. One question? …

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The Mackerel Trawler

December 19, 2009
| 1 Comment
| Categories: Business to Business, Business to Consumer, Customer Care, Inner Game, Sales Coaching, Telesales

With the New Year approaching and goal setting becoming vogue again, it's time to consider our comfort zones that we've found and maybe pushing the boat out for greater riches. Let me tell you how a mackerel fishing adventure with a twist can help you re-consider about your comfort zones. All summer Lewis and Euan kept badgering me to take them mackerel fishing.  There seemed something adventurous and mysterious about heading out to the open sea in a real fishing trawler to catch mackerel and bring them home for breakfast.…

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Making your product appear scarce

December 5, 2009
| No Comments
| Categories: Business to Business, Business to Consumer, Negotiating, Sales Coaching, Telesales

What's your favourite Sunday roast joint?  Beef, chicken, lamb?  We asked our three children at the beginning of the year which they preferred and unanimously they said pork.  The salesman in me made me ask a few questions as to why and immediately they all replied "we love the crackling, the meat's just OK" And when I asked them which meat they preferred they admitted they weren't really keen on pork as a meat, they actually preferred chicken but they'd choose pork every time as they adored the crackling. Now…

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