Fly in the Pan

Having two early teenage boys faces us with a major problem.  No, its not mood swings, empty fridges or Pizza complexions...no, its missing the toilet pan. Boys are just bad aimers, if you see what I'm saying.  Quite frankly, this is a man thing not just teenagers. We tried everything.  Telling them, encouraging them, shouting at them, rewarding them and nothing improved the situation. Until we bought a packet of fly stickers and stuck one to the pan just like this. And the amazing thing.  It worked.  No more missing,…

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Detail, detail, detail…don’t give me detail

I read at the weekend about a British firm who legally acquired the souls of thousands of their online shoppers.  How bizarre?  The online store, Gamestation, put a clause in their Terms and Conditions stating "By placing an order via this website, you agree to grant us a non-transferrable option to claim, for now and for ever more, your immortal soul" It was all a joke but it proves that most of us just don't read the small print or detail. And I think they're right. The internet age has…

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Giving Customers Ground Rules

I have to say I've just about had enough of our Sky+ box.  That's the gadget that records live TV here in the UK.  Its strength is its weakness.  You see, recording programmes is a breeze and anyone can now do it. That's the problem as my children are always recording their own shows and hitting "series link" which records every programme in the series.  Now that's OK is the series if weekly but my daughter presses series link for programmes like Hannah Montana and she has a half hour…

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