Higher Authority In Negotiation

For those of you that know me, I’m a nice guy; I find it challenging to play the “hard-nosed” character in business, it just doesn’t come naturally to me. So in 1991, I found it difficult to push back on my lodger who wanted a couple of days’ grace to pay his rent. Instead, I let him off, and the following month the same thing happened. Tearing my hair out, I had an idea. The next lodger I would pull the story that I was operating on behalf of a…

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