Time to Focus on Facial Body Language

For years’ now we’ve learnt and mastered the art of reading body language, but we’ve missed an important part of the body, namely the face. Facial expressions have become more vogue with the rise of Zoom, Facetime and Skype, but the game-changer has come with job interviews. Let me explain. Job candidates have recently been bombarded with potential employers asking them to video their response to a series of questions as a way of sieving through the many thousands of people who apply for every job nowadays. This started way…

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How to Speedily Train a Salesperson

Salespeople are notoriously impatient even with training so as a sales manager, you’ll want to speedy process. Follow a structure such as MEDIC, which I use constantly with one to one coaching and training and you won’t go far wrong. Motivate Explain Demonstrate Imitate Consolidate Motivate the salesperson to encourage them to learn, explain the virtues of what your’re doing and the benefits to them in increased business or better compliance or whatever. Explain the learning. Use visual aids to help, stories, metaphors and examples. Say, for example, the salesperson…

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