Weasel Words know when and when not to use them

Weasel Words – know when and when not to use them I heard a lovely phrase the other day that got me thinking about language in selling and coaching. The phrase is weasel words and they’re used to describe words that are a bit wimpy or weasel’ly which serve little or no purpose, inspire no confidence or have no backbone or credence. I guess like a weasel! Words such as obviously, perhaps, maybe, absolutely, might, possibly, hopefully. The list goes on. Our language can be full of these weasel words…

Read More

Tips to Keep in Touch

Are you also finding that you are putting more energy into prospecting, spending more time seeking out new customers, fully utilising your CRM system, trying to keep in touch with prospects to move the sales cycle forward. All sorts of research show that we’re notoriously bad at this follow up. We’re great at the call, building a rapport, asking questions and such, but when the customer is not ready to move onto the next stage, we can go cold on the follow up. Sometimes it’s difficult to make a follow…

Read More

The Right Tools for the Job

My grandfather was an engineer by trade and he would always tell me that you can do any job with the right tools. But he was an engineer – what about with sales and sales coaching? We live out in the countryside and have no access to a public sewer system. Now this is a major disadvantage especially when you have five people in the family who get rid of waste water as though their life depended on it. So where does the waste water go? Into a septic tank…

Read More