6 Rescue Questions When Factfinding

  Copy these, print them off on post-its and stick them on your wall when next factfinding. Use a couple of them and enjoy the harvest that you'll create. "Show me how..." "Tell me a bit more about that." "Go into a little bit more detail for me on that." "That's interesting; expand on that for me." "That piques my interest; explain to me." "Walk me through...... To see how you made the questions, ask TED

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The Modern BDM’s “Why”

Last summer, I saw countless photos of lender BDMs on British holidays with their families announcing this is the reason "why" they do what they do. And that's just lovely, justifiable and correct on all levels. I want to develop their "why" even further. Yes, you work for your family and endeavour to create the best life you can in an equal, conscious and sharing manner. But what about your job, your role? Henry Ford was reported to have once said, "If I asked my customer what they wanted, they…

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Tips to Handle Your Connection Fail on Zoom

We've all run meetings when an attendee has dropped out. They usually come straight back in. This doesn't affect your flow as the presenter. But what happens if you, the organiser, lose contact and drop out? Unless you heed the tips below, the meeting also might come crashing down around you. The meeting will continue without you. Zoom will assign someone else to be the host. A random participant will be selected as the host, so transferring a co-host is good. Zoom says they are working on an option to…

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