8 Techniques to Ensure They’re Not Camera Shy

You will recognise the problem. You’ve carefully set up a video meeting with a client or customer; you stick to the timings, have worked out a plan for the meeting, checked your “Zoom Zone” or “Teams Terrain” camera and audio and are pumped up and ready. They appear online with just their name written across where their image should be. “Sorry I can’t do webcam, you don’t mind do you?” Taken aback and not wishing to upset or challenge them, you continue the meeting when you might as well have…

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Debunking a Coaching Myth

We all love a sacred cow, especially those involved in training and coaching, and I'm one of those. When coaching, the coachee or client has all the answers. So ask questions around some structure like GROW, and the client must answer. That way, they own their ideas and will create action. Makes sense until you come across the client/coachee/person who doesn't have an answer. At that point, GROW no longer works unless you provide a context or a subject to base your question around. A bridge won't work without a…

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Using Single-Use Video Calls in Sales

Do you remember single-use cameras? Cheap plastic cameras that came with a film built-in, very popular in weddings where guests took shots themselves and left the camera on the table to be developed later. This idea stems from those. We’ve all used Zoom or Teams or another kind of video package where we connect with one or more people to have a conversation or meeting. Try using the same software for another purpose – that is to hook up with someone for a long time as if you were sitting…

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