The Sixty Minute Sales Audit

Every salesperson thinks they’ve heard it all and, by and large, they have; the trouble is there is often a gap between what they know and what they do. Sales and communication specialist Paul Archer has created an audit that enables salespeople of all experience levels to measure the gap between what they could be doing and what they are doing.

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Handling Conflict in the Financial Advising Workplace

The keynote will use the SDI® Strength Deployment Inventory to form the framework of the content. A superbly simple and visual tool to understand people, their motivations and drives and particularly useful in handling conflict in the workplace. Paul Archer is a licensed practitioner of the SDI®

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Staying on the Balcony

Using the advanced thinking available from NLP (Neuro-Linguistic Programming), Paul will share with you 7 tools that you can use immediately in your practice to be able to deal with all the situations thrown at you in your fast-paced business life. Mixing processes and skills with humour and stories, Paul will engage your attention in this session. The tools shown are vastly flexible and can be used the next day and will help you reduce any anxiety or pressure felt in business interactions.

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Face to Face Communications Rules OK!

Advisers and paraplanners are reacting against the current trend to focus overwhelmingly on electronic communication and social networking. Our most valuable work is typically through personal contact in meetings and social events. Paul’s talk examines how to revitalise your natural ability to communicate face to face by understanding how people think and how you can maximise your communication with them. Paul will be using tools from NLP to help you become master communicators.

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Selling to the Gen Y Generation

The Gen Y generation were generally born since 1985 and are now busy consumers in the market, buying your products and services. This talk shows you how to maximise your selling strategies to appeal to this unique generation

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Handling the Inner Game – Sales Resilience Strategies

The Inner Game is a term used by sports psychologists to describe the inner dialogue that determines winners and losers

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Insurance Selling Masterclass

Highly specialised talk, to guide sales advisers who sell loans and mortgages to ensure their customers are fully protected with additional policies

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The Ape in us all – Body Language Skills

Deep down, we’re still animals – apes in fact. Much of our communication is still non-verbal. Paul’s talk will explore how to maximise the use of your body language and to recognise and adapt to your customer’s non-verbal signals

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Colouring in Your Customer

Using the SDI (c) Model. Simply understand your customer’s motivation. Match your selling style to their way of buying. Influence them more effectively

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Hypnotic Selling Skills

For sales people and anyone who needs to influence people at work, and that’s just about everyone. Hypnotic selling isn’t hypnosis in the formal sense. It’s the art of being able to influence people’s opinions, desires, thoughts, and actions during a regular conversation. Conversational Hypnotism teaches you how to use Hypnosis in everyday conversation, by using certain “Hot Words”, tones of voice and intonation.

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Are you sure?

Last week I was in the City of London working with a Stock Broker client helping their salespeople get more business using the phones.  Impressive environment it was. Exciting, positive, energetic, fast-paced. And I just adored the myriad of computer screens everywhere showing stock figures and enormous amounts of data. Their job was just so cool. On my way home I dreamt of being a real life Stockbroker but as I arrived in Gloucester, reality hit me and realised the closest I'd ever get would be having more than one…

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You never win an argument with a customer

We've had cracking weather this week in the UK and on Thursday It was particularly warm, but in my sales training room the air conditioning was making the conditions very comfortable. The favourite session was approaching and my audience were visibly getting excited. Objection handling techniques. And my phone based salespeople were hoping that I would give them well thought through reasons to combat every objection they encounter. Nonsense. This morning my teenage son, Lewis, approached me with a request for a lift into town around 7pm. I couldn't do…

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Prospecting is like Flossing

Last year, I enjoyed some major dental work to my two front teeth. Pretty major stuff it was - implants and two brand new teeth. Impressive work and an equally impressive final bill. So when I asked my dentist what I needed to do so as to keep them in tip top shape, he answered "Flossing every day, without fail" Now if you're into flossing, you know what an incredibly tricky operation it is.  Messy, fiddly, annoying and that thin wire can cut into your fingers badly if you do…

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