Just Recruit Nice People
Posted by Rapportseller in Care on 10. Apr, 2010 | No Comments
Easter week here in the UK, is a great time to relax, enjoy some time with your family. I took the week off as the weather has been gorgeous and decided to venture out and go visit some tourist attractions with the children.
And like many thousands of Brits, we were able to experience customer service [...]
Walking in Your Customers Shoes
Posted by Rapportseller in Care, Retail on 07. Feb, 2010 | No Comments
Here’s a podcast on the subject of empathy in sales and customer services
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