Are you sure?
Posted by Rapportseller in Retail on 27. May, 2010 | No Comments
Last week I was in the City of London working with a Stock Broker client helping their salespeople get more business using the phones. Impressive environment it was. Exciting, positive, energetic, fast-paced. And I just adored the myriad of computer screens everywhere showing stock figures and enormous amounts of data. Their job was just so [...]
The Tale of Two Carts
Posted by Rapportseller in Inner Game, Retail on 27. Mar, 2010 | No Comments
I love travelling on trains when on business. It ticks all the boxes for me. Good with my CO2’s, laptop on the table, comfy seat, countryside whizzing by, no effort from me, cost effective, quiet carriage and a fresh cup of coffee.
And it’s the last benefit that reminded me of selling practices last week.
Gloucester to [...]
Cross and Up Selling
Posted by Rapportseller in Phone, Retail on 07. Feb, 2010 | No Comments
Here’s a podcast on how to sell more to your customers ideal if you find yourself in a retail setting
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