It’s all in the head
Posted by Rapportseller in Inner Game, Phone on 19. Jun, 2010 | No Comments
Today I’ve been helping some sales people learn how to pick up the phone and call new customers. Sounds pretty easy really but as soon I mentioned they were going to be phoning people who weren’t expecting their call, they froze. You could visibly see the fear in their eyes.
It’s all in the head.
We know [...]
A very impressive Cold Call
Posted by Rapportseller in B2B, Inner Game, Phone, Prospecting on 06. Jun, 2010 | No Comments
This morning I happened to be particularly busy, lots of “to do” jobs, some deadlines, challenges to consider and a few calls from clients expected. Then the office phone rang.
It wasn’t the client I was expecting; it was Bob from a local stationery supplier.
Bob was impressive, I mean good, real, genuine and his call worked.
The [...]
Prospecting is like Flossing
Posted by Rapportseller in B2B, Prospecting, Retail on 16. May, 2010 | No Comments
Last year, I enjoyed some major dental work to my two front teeth. Pretty major stuff it was - implants and two brand new teeth. Impressive work and an equally impressive final bill.
So when I asked my dentist what I needed to do so as to keep them in tip top shape, he answered “Flossing [...]
