Give Your Customers an Action Plan
Posted by Rapportseller in Retail on 18. Aug, 2010 | No Comments
At the end of most of my sales workshops, I always ask the group to determine their next steps following the learning they’ve just enjoyed. Experience tells me that if I don’t, many of them won’t take the action steps needed to put the learnings into practice. I’ve been known to photograph them with their [...]
Detachment Improves your Closing Ratio
Posted by Rapportseller in Inner Game, Retail on 27. Feb, 2010 | No Comments
How can we improve our closing and selling? One way is to become slightly less detached from selling which has remarkable results. Let me explain how.
I was at the football stadium last month having lunch in a rather pleasant restaurant. It was brand spanking new and the food, décor, surroundings appeared to be sumptuous. I [...]
