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Solutions not problems

Posted by Rapportseller in Coaching on 07. Aug, 2010 | No Comments

Our building work has thankfully all but finished and I look back with fond memories of our builders.  Not. One foible that used to really wind me up was their ability to bring problems to me on regular basis and this used to cause me all sorts of stress.
Reading at the weekend that Lord Young [...]

Solving Customers Problems the Condor Way

Posted by Rapportseller in Care, Inner Game on 31. Jul, 2010 | No Comments

Later this month we’re over to France again for our summer holiday.  Can’t wait. Once again we’re travelling with Condor Ferries - wouldn’t use anyone else.  Why?  Let me explain.
2004, summer.  Packed the gills was my car - 3 excited children in the back, my wife and I in the front, thrilled to be heading [...]

Maintaining a Healthy Sales Funnel

Posted by Rapportseller in B2B on 28. Jul, 2010 | No Comments

In this 2,000 word White Paper; Paul examines some of the latest thinking about lead generation and qualifying. He uses an analogy of his septic tank back at home in rural Gloucestershire and shows you how you can keep the flow of new prospects moving smoothly and how to make contact with new leads in [...]

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