How to sell to Gen Ys
Posted by Rapportseller in B2B, Care, Coaching, Retail on 07. Sep, 2010 | No Comments
Have you seen this poster on billboards, the tube, at rail stations? On first glance it looks like a push for a big movie. It has that same style, format of a big blockbuster movie.
But look closer and its not.
Talking to my 15 year old son yesterday there’s a new computer game coming out shortly [...]
Solving Customers Problems the Condor Way
Posted by Rapportseller in Care, Inner Game on 31. Jul, 2010 | No Comments
Later this month we’re over to France again for our summer holiday. Can’t wait. Once again we’re travelling with Condor Ferries - wouldn’t use anyone else. Why? Let me explain.
2004, summer. Packed the gills was my car - 3 excited children in the back, my wife and I in the front, thrilled to be heading [...]
Fly in the Pan
Posted by Rapportseller in B2B, Care, Coaching, Inner Game, Phone, Presenting, Retail on 08. May, 2010 | No Comments
Having two early teenage boys faces us with a major problem. No, its not mood swings, empty fridges or Pizza complexions…no, its missing the toilet pan. Boys are just bad aimers, if you see what I’m saying. Quite frankly, this is a man thing not just teenagers.
We tried everything. Telling them, encouraging them, shouting at [...]
