10 Secrets of Speaking to Video

Prolonged eye contact Exhaustive studies have been carried out over the last century on the impact of eye contact. Eyes are the windows to the soul and without a connection, there can be no trust. Try talking with someone who stubbornly refuses to remove their sunglasses. There’s just no connection, something is missing, trust is […]

The definitive definition of coaching

How can a car break down illustrate perfectly modern coaching in the workplace? Let me explain my son’s little debacle last night. On his way back from work, at around 11pm Lewis turned into our lane and the clutch blew. He stopped the car, put on the hazzards and called home. He was in a […]

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