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Anchoring your Customer

Posted by Rapportseller in B2C, Coaching on 12. May, 2012 | No Comments

Here’s a neat little idea to boost your confidence and energy levels, and let’s face it, we all need to do this sometimes.
We’ve all come across the term “anchoring” where we use a reminder or a trigger to recall something from the past.  NLP or Neuro Linguistic Programming brings this to us and it helps [...]

7 Cross Selling Strategies

Posted by Rapportseller in B2C, Videos on 12. May, 2012 | No Comments

7 Cross Selling Strategies from Paul Archer on Vimeo.
Following a client visit, Paul stopped at a motorway service station for a coffee and sat in his car to enjoy it. Then he spoke for 7 minutes on 7 strategies to increase your cross selling opportunities with your inbound telephone call operation. Some really practical “use [...]

Selling lessons from the Kennel Club

Posted by Rapportseller in B2B, B2C, Inner Game on 05. May, 2012 | No Comments

July 2011
“You haven’t, have you Paul?” “Yes we have” I replied. “We’ve 8 puppies and we’re planning on selling 7 of them over the next month”
“You’ll never sell them Paul, we had puppies last year and are still stuck with them all. Mark my words” was the warning.
I developed a sinking feeling in the pit [...]

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