Will AI Take Over Your Job?

Yesterday I was working with some phone based salespeople and we stumbled across the topic of AI – or automated intelligence – and how this will eventually take over transactional selling and advising. Where the process is fairly simple – such as explaining how a repayment mortgage works or a fixed rate product – AI […]

How to Measure and Reward a Sales Manager

I carry out a lot of coaching with sales managers of various sectors to help them achieve the aims of their role. Many are relieved to realise that their role involves achieving their sales targets through their sales team and not doing the sales themselves. Essentially their role is to recruit, train, coach, motivate, stimulate […]

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